Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
-
Close to the beach
Great
8.0
8.8
/10
4.3
4.8
/5
Loved by Barcelo Maya Palace guests
Well-kept grounds
Excellent food
Large pools
Fast check-in
"Snorkeling from the resort beach was awesome, lots of fish if you can swim out towards the further reefs."
brankovicam from United States
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"By staying at the Palace you get the run of the whole complex less the AO."
Jon I from United States
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"If you have kids the water park is so much fun and the lifeguards are always watching."
Arineh from United States
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Amenities
Barcelo Maya Palace features 11 pools, including a dedicated adults-only pool and a water park for children. Guests can enjoy access to a range of activities such as non-motorized water sports, beach volleyball, and mini-golf. A comprehensive fitness center is available, offering both group classes and personal training options.
Rooms
All guestrooms at Barcelo Maya Palace consist of Junior Suites and Suites, ensuring spacious accommodations with luxurious amenities. Each room includes a private balcony or terrace, offering views of either the gardens or pools. The Premium Level suites offer additional benefits such as personalized check-in and a welcome bottle of sparkling wine.
Location
Situated along one of the most impressive beaches in the Caribbean, Barcelo Maya Palace provides a scenic backdrop for relaxation. Guests have convenient access to nearby attractions such as Tulum archaeological site, which is just 35 km away. The hotel is also located a short distance from the eco-park Xel-Há, known for snorkeling and stunning natural surroundings.
Dining
The resort offers a diverse selection of dining options with 6 restaurants showcasing international cuisines, including Brazilian and French dishes. Guests can enjoy buffet and à la carte service with stunning sea views at all on-site dining venues. The All-Inclusive program allows guests to dine at neighboring properties within the Barcelo Maya Grand Resort complex.
Entertainment
Barcelo Maya Palace provides a variety of entertainment options to engage guests of all ages, including live shows and themed nights. The resort features a dedicated mini club for children ages 4-12, ensuring activities and fun-filled experiences for younger guests. Evening entertainment includes poolside bars and regular performances at the Kukulkan theater.
Highlights
Location: Situated along one of the most impressive beaches in the Caribbean
Pools: 11 pools including an adults-only pool
Dining: 6 restaurants showcasing international cuisines
Entertainment: Mini club for children ages 4-12
Activities: Access to non-motorized water sports
Wellness: Fitness center with group classes and personal training
“The easy beach access to Xpu Ha's stunning coast is a major draw, as are the many pools and diverse restaurants within easy reach; I especially appreciate the family-friendly atmosphere, with amenities clearly designed for both kids and adults. For those seeking a blend of relaxation and activities, this all-inclusive destination certainly delivers a comprehensive experience. A solid choice.”
James DavidEditor-in-Chief at Toresort
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Select your room type
Barcelo Maya Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
2 persons
485 sq. feet
3 Single beds
Shower
Coffee machine
room details
Suite Junior
2 persons
485 sq. feet
2 Double beds
Shower
Coffee machine
room details
Junior Suite
2 persons
485 sq. feet
2 Double beds
Shower
Coffee machine
room details
Junior Suite Pool View Premium Level
2 persons
485 sq. feet
2 Double beds
Shower
Coffee machine
room details
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Facilities
Barcelo Maya Palace offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.5/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Mini golf
Yoga class
Aerobics
Guest Parking
Dryer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end
Room features
Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Barceló Maya Palace, guests can indulge in a rich tapestry of culinary delights spanning multiple cuisines. From Brazilian feasts to fresh seafood and French delicacies, each dining venue promises a unique atmosphere and a chance to savor authentic flavors in a beautiful setting.
Rodizio
Brazilian
Ambiance
A vibrant atmosphere reminiscent of a festive Brazilian gathering, featuring succulent meats carved tableside.
Key Offerings
Authentic Brazilian barbecue served with a variety of traditional sides and sauces, creating a lively dining experience.
Reservation
No
Hours vary.
Caribe
Seafood
Ambiance
A coastal setting that evokes the essence of seaside dining, perfect for fish lovers and seafood enthusiasts.
Key Offerings
Fresh seafood dishes prepared with local ingredients, offering both classic and innovative options to delight the palate.
Reservation
No
Hours vary.
Brasserie
French
Ambiance
A chic and elegant setting that captures the romance of Paris, perfect for intimate dinners or special occasions.
Key Offerings
Signature French dishes and exquisite wines served in an atmosphere that transports diners to France.
Reservation
No
Hours vary.
La Hacienda
International, Vegetarian
Ambiance
A welcoming and vibrant atmosphere reminiscent of a traditional hacienda, celebrating diverse international flavors.
Key Offerings
A variety of vegetarian dishes inspired by international cuisines, along with breakfast, lunch, and dinner options to please all appetites.
Located near the beach, this casual dining spot vibrates with a relaxed energy, perfect for a sunny day.
Key Offerings
Grilled meats and BBQ favorites served in an open-air setting, ideal for brunch, lunch, and dinner.
Reservation
No
Monday to Sunday: 10:00 - 18:30
Mirador
International
Ambiance
A light-filled, spacious venue offering scenic views, perfect for enjoying meals with family or friends.
Key Offerings
An extensive menu featuring breakfast, lunch, and dinner options that reflect influences from around the world.
Reservation
No
Hours vary.
Barcelo Maya Palace Location
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
Map view
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
City landmarks
Lake
Cenote Azul
4200 ft
Landmark
Cenote snorkeling
1.3
mi
Nature reserve
Kantun Chi
4200 ft
Landmark
Cenote, Garden of Eden
3600 ft
Landmark
Cenote Media Luna
2300 ft
Landmark
TAO Wellness Center
1.1
mi
Landmark
Dolphinaris Barcelo
1.3
mi
Landmark
Cenote Cristalino
3600 ft
Landmark
Jardin Del Eden Cenote
1.3
mi
Landmark
CEDAM Museum
1.4
mi
Landmark
Eco-Park Santuario De Los Guerreros
3.9
mi
Landmark
Blue Cenote
4500 ft
Museum
Underwater Museum C.e.d.a.m
5300 ft
Landmark
Puerto Aventuras Beach Marina and Golf Resort
1.0
mi
Landmark
Chikin Ha
1.5
mi
Landmark
Cenote Eden
1.2
mi
Landmark
Cenote Ponderosa
1.2
mi
Beach
Xpu-Ha Beach
1.8
mi
Night club
Rauxa Show
1.6
mi
Landmark
Cenote Chac-Mool
1.6
mi
Landmark
Cenote Abierto
1.8
mi
Landmark
Xotik-Ha
1.8
mi
Landmark
Cenote Minotauro
2.1
mi
Landmark
Dolphinaris Riviera Maya Park
2.6
mi
Landmark
Cenote TajMa Ha
2.5
mi
Marina
Marina Puerto Aventuras Office
3.9
mi
Zoo
Dolphin Discovery Riviera Maya
3.9
mi
Nearby
Ruin
Adoratorio
400 ft
Beach
Caleta Chac-hal-al
700 ft
Restaurants
Marenostrum
3300 ft
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Explore Xpu Ha
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Cenote Media Luna
10 minutes walking
A stunning natural cenote known for its crystal-clear waters, perfect for swimming and snorkeling.
Kantun Chi
16 minutes walking
An eco-park featuring a series of stunning cenotes and lush jungles, offering guided tours and nature trails.
Cenote Cristalino
15 minutes walking
A picturesque cenote with picturesque surroundings, ideal for relaxation and family-friendly swimming.
Puerto Aventuras Beach Marina and Golf Resort
20 minutes driving
A premier waterfront destination with golf courses, shopping, and marina activities for all ages.
Snorkeling at Cenotes
5-minute drive
Thrilling snorkeling experiences in nearby cenotes offer vibrant aquatic life and incredible scenery.
TAO Wellness Center
20 minutes walking
A holistic wellness center offering classes in yoga and meditation, perfect for relaxation and rejuvenation.
Marenostrum
12 minutes walking
A cozy restaurant serving seafood and local favorites with a casual atmosphere and fresh flavors.
Cafeteria Xpu-Ha
5-minute drive
A casual eatery featuring traditional Mexican dishes, perfect for a quick meal or snack after beach outings.
Rauxa Show
30 minutes driving
A spectacular dinner show featuring acrobatics, music, and dance, suitable for families and couples.
Dolphinaris Riviera Maya Park
10-minute drive
An interactive marine park where guests can swim with dolphins, offering programs for all ages.
Getting around
City Centre
Xpu Ha34 min
·
1.7
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)36 min
·
14.9
mi
Cozumel International Airport (CZM)63 min
·
26.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
3604
Reviews and Ratings
Feedback about Barcelo Maya Palace from previous guests about their experience
Review score
Based on 1350 verified reviews
8.9/10
Great
86%
Recommend
Breakfast
6.6/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.5/10
Free Wi-Fi
7.5/10
Location
8.4/10
Paid Wi-Fi
10.0/10
Staff
7.8/10
Value for money
7.5/10
Pros
Clean beach
Spacious rooms
Hotel facilities
Pool area
Premium access
Cons
Limited reservations
Staff attitude
Guest reviews
based on 142 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Barcelo Maya Palace
Can guests enjoy premium beverages at Barceló Maya Palace?
10 July 2024
Yes, the hotel offers premium beverages as part of the all-inclusive package.
Is it possible to access a COVID testing center at the hotel?
15 August 2024
Yes, testing services can be arranged through the guest services department with a prior reservation.
Are corner suites available for booking during my stay?
20 November 2024
Availability for corner suites can be checked on the hotel's official website.
Do guests need transportation to access the beach from the hotel?
5 December 2024
No, the private beach is located right in front of the hotel, providing convenient access.
Is there a fee for using the water park at Barceló Maya Palace?
18 January 2025
Yes, there is a charge of $20.00 USD per day for access to the water park.
Does the hotel offer an all-inclusive package that covers meals?
11 February 2025
Yes, the resort provides an all-inclusive package that includes breakfast, lunch, and dinner.
Is there availability of cribs for infants during our stay?
22 March 2025
Cribs are available upon request, subject to availability.
Are there any activities designed specifically for teenagers at the resort?
24 April 2025
There is no dedicated teen club, but the entertainment staff organizes various activities suitable for teenagers.
Is scuba diving available nearby the hotel?
17 May 2025
Yes, scuba diving is offered through an external company near the hotel.
What benefits do guests receive when upgrading to Club Premium?
30 June 2025
Upgrading to Club Premium includes perks such as private check-in and check-out, premium room amenities, and priority reservations at a la carte restaurants.
Are tennis courts available for guests at Barceló Maya Palace?
12 July 2025
Yes, the hotel features two tennis courts for guests to use.
Is there accommodation for guests with disabilities at the hotel?
29 August 2024
Yes, accessible rooms with roll-in showers are available. It is advisable to notify the hotel in advance for necessary arrangements.
Can transportation to and from the airport be arranged through the hotel?
9 September 2024
Yes, transportation services to and from the airport are available for booking.
Do all the images in the hotel gallery represent features available on site?
16 October 2024
Yes, the gallery images, including those of go-karts, depict amenities that are located within the hotel grounds.
What time can guests check in to the hotel?
25 November 2024
Check-in is available after 3:00 PM, though guests can access hotel facilities earlier with a bracelet until their rooms are ready.
How much does Wi-Fi cost per day at the hotel?
30 December 2024
Wi-Fi is complimentary for all guests, no daily fees apply.
What is the minimum age required to reserve a room at the hotel?
15 January 2025
A minimum age of 18 years is required to book a room at Barceló Maya Palace.
Which airport is closest to Barceló Maya Palace for travel arrangements?
28 February 2025
Cancun International Airport is the closest airport to the hotel, located approximately 78.7 kilometers away.